Privacy Policy

1. Who we are

Cunningham & Co is the trading name of Cunningham & Co Kitchens & Bedrooms Group Ltd, a kitchen and bedroom fitting company based in Heywood, Greater Manchester, registered in England and Wales (company number 17338785, registered office 19 Bamford Road, Heywood, Lancashire, OL10 4TA). We are the data controller for personal information you provide through this website. You can contact us at enquiries@cunninghamandco.co.uk.

2. What data we collect

We may collect the following personal data:

• Your name, email address and phone number when you submit an enquiry or quote request.
• Your message content and project details submitted via our contact forms.
• Technical data such as IP address, browser type and pages visited, collected automatically via cookies (see our Cookie Policy).
• With your consent, advertising and analytics cookies/pixels — including Google Analytics and the Meta (Facebook & Instagram) Pixel — which measure how our adverts perform and let us show you relevant ads. These load only after you accept cookies.

3. How we use your data

We use your personal data to:

• Respond to your enquiries and provide the services you have requested.
• Arrange and conduct free in-home design surveys.
• Send you marketing communications about our products and services — only where you have provided explicit consent, or where we have a legitimate interest and you have not opted out.
• Improve our website and services using aggregated, anonymised analytics data.

4. Legal basis for processing

We process your data on the basis of your consent (where given), the performance of a contract (where you have requested a quote or survey), and our legitimate interests in running and improving our business.

5. Data retention

We retain enquiry and customer data for up to 7 years in line with our accounting and business obligations. Marketing consent records are kept until you withdraw consent. You may request deletion at any time by contacting us.

6. Sharing your data

We do not sell your personal data. We may share it with trusted third-party service providers (such as email platforms) solely to operate our business, under strict data processing agreements. We will not share your data with third parties for their own marketing purposes. Where you have accepted advertising cookies, limited technical data is shared with advertising partners such as Meta (Facebook & Instagram) via their pixel, solely to measure and target our own advertising; you can withdraw this at any time through your cookie settings.

7. Your rights

Under UK GDPR you have the right to access, correct, erase, restrict, or object to the processing of your personal data. To exercise any right, please contact us at enquiries@cunninghamandco.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Contact us

For any privacy-related questions, please email us at enquiries@cunninghamandco.co.uk.